The Route Sales Supervisor is responsible for the management of route sales drivers including training, objective setting and continuous improvement in route sales performance. 

 

Job Description:

• Sets work schedules, ensuring coverage of each route.  
• Maintains focus and responds constructively to daily routing situations. Acts decisively at the right time.
• Deals effectively with routing and customer situations.
• Trains route drivers to sell in products, includes new, seasonal, or line extensions. 
• Trains route drivers to manage inventory, and merchandise product. Trains in pre-sell where applicable. 
• Sets objectives and tracks results for each route sales driver.
• Utilizes data from XATA and other sources to assist senior managers with KPI’s.
• Ensures driver safety training conducted and coach safe driving practices.
• Optimizes distribution productivity.
• Ensures compliance with any DOT regulations; keeps informed of regulatory and logistical issues.
• Coaches and develops each driver by demonstrating skills and route riding on a regular basis.
• Encourages others to work as a team. Provides input and guidance to team.
• Helps sustain a culture that encourages commitment to quality service and high performance. 
• Solves problems with desire to produce exceptional results.
• Coordinates and dispatches special deliveries.
• Coordinates route settlement and inventory validation on the route sales driver side.
• Manages customer complaints.
• Applies knowledge of basic Distribution techniques and concepts. Uses good judgment to handle issues and problems. 
• Collaborates with other supervisors to coordinate activities of individual departments.
• Provides for the supervision of assigned employees in scheduling and daily activities, ensuring effective selection, retention, feedback, disciplinary action and performance management.  If a collective bargaining agreement exists, may participate grievances or other contract related activities and discussions.  
• Committed to product quality and contributes to the best management practices in maintaining or reaching quality goals. 
• Models, leads, and trains staff to ensure continuous improvement in all areas relevant to position.
• Leads by example with the Company's Code of Ethics.  This includes following company policies, standards and specifications.
• Engages in the typical responsibilities of a manager requiring planning, evaluating, organizing, integrating, and delegating.
• Performs other duties as assigned. 

 

Minimum Requirements:

• High school graduate or equivalent required
• Bachelor’s degree preferred in business, or related field
• 2 years experience
• Previous supervisory experience a plus
• Familiar with Good Manufacturing Practices.
• Ability to follow all Sanitation and Quality Policies and Procedures, and report and follow through on any deficiencies. 
• Proficient in Microsoft Office Suite.  
• Excellent verbal/written communication skills.  
• Ability to adapt to changing organizational and operational needs; ability to lead others through change. 
• Ability to handle multiple tasks simultaneously.
• Skill in organization, prioritization, and attention to detail.  
• Strong team player and leader with the ability to work across multiple functions and disciplines.  
• Ability to select, coach, develop, engage, and retain a team of employees. 
• Must possess and maintain a Class A and/or Class B CDL
• DOT qualified 
• Must be able to pass all pre-employment screens (including drug, background and criminal checks).

Equal Opportunity Employer 
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